shipping policy

product necessary

Processing time:

Please note that once you place an order with us, we aim to have it processed and shipped out to you as quickly as possible.

However, please keep in mind that order-processing times may vary based on the volume of orders we receive, current stock levels, and other factors.

Estimated delivery dates or shipping speeds provided at the time of checkout are based on the shipping option you select and do not take into account any possible processing delays that may occur before your order is dispatched.

We appreciate your understanding in this matter and assure you that we will do everything we can to get your order processed and shipped out to you as efficiently as possible.

Delivery Estimates for Domestic Orders:

We understand that getting your order to you as quickly as possible is important. That is why we offer a variety of shipping options to fit your needs.

Online purchased products delivery possible around the USA and Country of Georgia, include all regions.

Delivery provides partner-shipping companies.

It is important to note that these delivery times vary based on location, but we strive to get your order to you as quickly as possible.

Express Order delay may occur during a sale or holiday period for 3-4 hours more or next day as usual provided time.

  • Express Order may not be available during off days, holidays or weather circumstances period.
  • Express delivery price depends on location, order size and delivery type. Please check the relevant price during the check out process in your basket after the shipping address is fully filled.
  • Please keep in mind that our free standard shipping on orders over 250 GEL/$100 USD.

Shipping within Georgia

Standard Shipping

  • Tbilisi – 1-3 business days depending on location
  • Other cities – 2-5 business days depending on location
  • Regions – shipping may be extended 2-4 business days. Additional charge will not apply.

Express shipping


  • Order placed during 11am-6 pm will be shipped during 3 hours
  • Order placed after 6 pm will be shipped up to 3 pm on next day

Express shipping does not apply other locations

Shipping within the United States

  • Our Economy Shipping option usually takes 7-10 business days depending on your location. 
  • Our Expedited Shipping option usually takes 4-7 business days depending on your location. 
  • Express shipping option takes 3-5 business days depending on your location.

Shipping to Alaska, Hawaii, or any other territories under the control of the United States may take longer than stated delivery times. 

Shipping risks and policy (actual for shipping within the USA)

Your order will be transferred to the partner shipping company includes all necessary information (receivers personal information, order code, date and others). After all responsibilities transferred to the shipping company.

Misdelivered packages and PO Boxes (actual for shipping within the USA)

Our company is committed to providing reliable and timely shipping services to our customers. However, we would like to draw your attention to certain circumstances where we are not liable for misdelivered packages due to incorrect addresses or shipped to PO Boxes.

Customers are advised to provide accurate and complete shipping addresses while placing their orders. Failure to provide a correct shipping address may result in delayed or misdelivered packages. In such cases, our company is not liable for any losses or damages incurred.

If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team at We will be happy to assist you in any way possible.

Lost Packages (actual for shipping within the USA):

We strive to provide our customers with a seamless and hassle-free shopping experience. As part of this commitment, we offer a comprehensive shipping policy to ensure that our customers receive their products in a timely and efficient manner.

We partner with reliable and trusted carriers to deliver all of our packages, but unfortunately, there are situations where packages may be lost in transit. In the event that your package is lost by the carrier, you may request a full replacement of your order, as long as the carrier certifies the lost status.

To request a replacement, please get in touch with our customer support team at and provide your order number and any relevant information regarding the lost package. We will work with the carrier to confirm the status and arrange for a replacement shipment to be sent to you. 

Please note that we are not responsible for lost or stolen packages after they have been delivered to the shipping address provided by the customer. 

We strongly recommend that customers provide a secure shipping location to prevent any issues.

Payment Options

We are accept payments for online shopping at from:

Or Banking transfer for details please contact

Select the purpose of the contact

We use cookies and similar technologies to provide the best experience on our website. Privacy Policy

Special offer


Buy Etnou home decor and get a discount voucher